Help & contact
Coronavirus - update for customers
Because of the recent surge in demand, we've had to adapt the range we offer and how many new customers we can take on. Find out what we're doing to try to help as many of you as possible.Find out more
We've got the answers to some of your most commonly asked questions.Visit FAQs
Problem with your order?
Something missing or damaged item? Let us know and we'll get it sorted.Live chat
- Monday to Friday 08:30 to 18:00
- Saturday + Bank hols 09:00 to 17:00
- Sunday closed
Riverford Organic Farmers Ltd
We’re currently getting extremely high volumes of calls and emails. Please do not call the customer service line, our vulnerable older customers are most likely not to have internet access, so please leave the phone lines open for them. Bear with us if we take a little longer to get back to you than usual. We’re really busy, but we are happy to help.