We are all beyond thrilled to have been given this title by the Observer Ethical Awards 2015. We were up against some truly deserving competition such as the Fairtrade banana, whom we support and respect and who would have been a very worthy winner, along with Divine chocolate which I have long admired for their unerring commitment to their producers. But we can’t help being delighted that it was us.
For almost 30 years, I have aimed to use the business to make the world a slightly better place, one veg box at a time. Put simply we want to give people good, fresh, flavoursome, ethically-produced food that they can trust, produced and delivered in a way that gives a fair deal to farmers, animals, customers, staff and the environment. This means not going for easy answers (which are nearly always the ones that would be better from a marketing point of view), but looking for an informed and balanced solution to the many dilemmas we face in farming, business and food production. This often challenges our customers’ intuitive judgements and our success as a business would have been impossible without the trust and commitment of our many longstanding customers; they enable us to farm and trade with others for the long-term, as we would really like.
Vegetables are at the heart of what we do, and we are happy to be called veg nerds. As well as our four organic UK farms and one in France, we work with South Devon Organic Producers, the cooperative of local family farms I set up, sharing machinery and expertise to show that it is absolutely possible to grow good food at scale, without using environmentally harmful chemical pesticides and herbicides. Everything that we grow is selected for flavour; our carrots taste so good because they are selected and grown to be so, rather than to grow fast or to withstand bulk handling or to be cosmetically perfect. Our meat also comes from small-scale organic farmers with some of the highest animal welfare standards around. We aim for the shortest possible journey from the farm to the abattoir, with all meat handled in a totally transparent operation, with minimum processing and zero abusive practice at any stages. We encourage a ‘meat and ten veg’ attitude to meat consumption: let’s eat less of it, less often, and of better quality.
I really believe that you don’t have to be a bastard to be successful in business. Good business practice is almost as important to me as good farming. People management is not a skill that comes naturally to many farmers (and possibly not many entrepreneurs), me included, but I am very proud of having created a business that staff believe in and increasingly say is a very special place to work.
In summary, I want Riverford to be all about good food, good farming and good business; and about family farms, not factory farms. We hope to encourage people to ask questions about where their food comes from (without being preachy), and to treat food not as something anonymous, but as something to respect, enjoy with friends and family but in the clear and transparent knowledge of the journey it has made to the plate.
As far as we are concerned, the best things in life are shared, and food, good food, is the greatest example of this, and we want it to be available to everyone. It is very rewarding to have had this accolade from the Observer.
Riverford Sourcing Policy
- All produce/goods must be organically certified, where possible with the Soil Association, which we see as the gold standard in the UK.
- We source as locally as is sensible, observing the principle of ‘right plant, right place’, so not growing veg where it does not belong. Each of the four regional Riverford farms grows locally as much of what they sell themselves as possible, using veg grown on our farm in France to fill the ‘hungry gap’.
- We do not use produce from heated glasshouses, as the carbon footprint of such veg is greater by a factor of between 3 and 10, compared with growing, for example tomatoes and peppers, in the closest place (Spain) with the right climate and transporting them. More details on this at www.riverfordenvironment.co.uk.
- Each farm has a cooperative or grower group of local farmers who we work with in the long term. Prices and volumes are set in advance, and we stick with our growers, providing a level of income security that is far from how many of the supermarkets operate. We work in exactly the same way with our small group of Spanish growers.
- We never, ever air-freight anything, due to the enormous carbon footprint of this method of transportation. Anything we import comes by container ship or truck only.
- We buy direct from the growers. This makes the produce more affordable by cutting out layers of middle men, helps family farms remain profitable, and helps make our farm to plate chain as transparent for our customers as possible.