recipe box FAQs
Got a question about recipe boxes? If the answer’s not here, email or call us at the farm on 01803 227227.
Useful to know
Is it all organic?
All our recipes are organic and certified by the Soil Association.
Where do you source your ingredients?
All the veg is the same as we use in our award-winning organic vegboxes. We grow most of it ourselves at Riverford. Some crops with a short UK season, like peppers and tomatoes, come from our trusted growers in Europe. The meat is the same as we use in our organic meatboxes and comes from our team of small scale approved organic producers. We cut and prepare it ourselves in our own butchery. All the other ingredients are from organic producers, sourced as locally as is practical. We never airfreight any produce.
What ingredients and equipment do I need at home?
All you need is salt and pepper, oil suitable for frying and roasting (eg. sunflower or light olive oil), plus good olive oil for dressing and occasionally a splash of milk, if a small amount is needed. You can buy most of these – all organic – from us, if you like. We’ll bring all the other ingredients. You’ll also need a range of pans, a chopping board, sharp knife, veg peeler, wooden spoon and tongs/spatula. If a recipe calls for something else, we’ll list it on the website and recipe card. We assume you have a 4 ring hob, oven and grill.
Do you recycle the packaging?
Yes - we reuse the outer boxes, inner recipe baskets, chill bags, wool liners and ice packs as many times as we’re able, and recycle them once they’re beyond their useful life. Please leave these out for us to collect when we’re dropping off your next delivery. For all our other bits of packaging and what to do with them, view our recipe box recycling guide.
About the recipes
What are the recipes like?
Fresh, seasonal and inspiring, with a focus on our award-winning organic veg. You can choose any combination of recipes in any quantity each week: from Simple recipes that only take half an hour, Light recipes under 550 calories a portion, and a full range of vegan and vegetarian dishes, to slightly more complex Foodie recipes when you have a bit more time (up to an hour).
They’re all well balanced, nutritious and, we think, delicious; our chefs create the recipes surrounded by the fields of Wash Farm, Devon, inspired by the best of every season. There are 12 varied recipes to choose from every week, so there should always be something you fancy.
How many people do they feed?
The recipe boxes feed 2 people. Everyone’s appetite is different, but people tell us the portions are generous!
How long do they take to cook?
Our Simple and Light recipes are usually ready in under 30 minutes, if you’re a home cook that isn’t new to chopping an onion. If you’re a complete kitchen novice (or are preparing the meal whilst helping the kids with their homework/enjoying a catch up and glass of wine with friends/musing on the meaning of life), they might take you a few minutes longer. Our Foodie recipes can take up to an hour – there are cooking times on the recipe box page for each specific dish – but allow us to use some great ingredients and methods that would be difficult to cook in under 30 minutes.
What if I have an allergy or special dietary needs?
We list the ingredients and allergy information for every recipe on the website, so you can pick the recipes that best suit you.
I’m vegetarian/vegan – is there much choice for me?
Every week we offer three vegetarian recipes and three vegan recipes. You can choose whichever combination of recipes suits you best each week.
Do I have to order a vegbox as well as a recipe box?
No. We sell all sorts of organic produce, from vegboxes and recipe boxes to meat and dairy. You can order whatever you want and swap between vegboxes, recipe boxes and individual items as often as you like. Recipe boxes tend to suit people who don’t want to plan, shop and measure ingredients. If you have a bit more time, our vegboxes are really very good!
Can I choose my own recipes?
Yes, you can choose any combination of recipes, ordering as many as you fancy from 1-12. If you’re cooking for more than two people, you can double up on your favourite recipes.
How far ahead do I have to order?
You can change or place an order up to 2 days before your delivery day.
Am I tied into a contract/subscription?
No. You can have a delivery weekly, fortnightly, as a one-off or whatever suits you. And you can stop and start whenever you like.
How do I cancel?
You can cancel your order up to 2 days before your delivery day. Or if you just want to take a break (for example if you’re going on holiday or not going to be at home), you can pause your order to start again whenever you like.
What if I’m going on holiday?
You can pause your order while you’re away and start again when you get back. You can pause your order online, call us on 01803 227227 or email firstname.lastname@example.org and we’ll set it up for you.
Where do you deliver?
Click here to see if we deliver to your address. If we don’t deliver in your area yet, please fill in the registration form and we will let you know when we start deliveries in your area. Some customers who live just outside our delivery areas have boxes delivered to their work address or to friends or family.
How much does delivery cost?
Delivery is free.
When will my box arrive?
We deliver on a set day every week, depending on your postcode. Your local Riverford vegman/lady (not a courier) will deliver between 6am and 8pm, on a ‘round’ basis to maximise efficiency and to keep the environmental impact as low as possible. If you have a regular order, you’ll notice that delivery tends to be at a similar time every week – traffic and weather permitting!
What if I’m not at home?
That’s fine – most people are out when we deliver. Just let us know where you would like us to leave your box. That could be with a neighbour, in a shed or garage, under a hedge, tucked behind a dustbin… whatever’s best for you.
Will it keep fresh on the doorstep?
Yes. We pack your ingredients in insulated packaging with ice packs to keep your chilled things cool. It will stay fresh on your doorstep while you’re out – just remember to unpack it as soon as you get home, or put the box straight in the fridge if your fridge is large enough. We give you storage tips inside the box.
How soon do I have to cook it all?
Follow the use by dates on the labels. For everything else, use within 5 days of delivery.