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terms and conditions

While we will use reasonable endeavours to verify the accuracy of any information we place on the Riverford, we make no warranties, whether express or implied, in relation to its accuracy.


The Riverford website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Riverford on website, or any transaction that may be conducted on or through the Riverford on Sacrewell Farm Limited Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the Riverford website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Riverford website.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Riverford website and any information provided to or taken from the Riverford website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect or consequential losses;
In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

By using this website service you agree to these terms and conditions of website use.

Not withstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.

Refund policy


If you are unsatisfied with any of our products we will be happy to offer a replacement item. In certain cases a discount may be offered against your next purchase, which will be credited to your Riverford account balance. Please contact your local distributor with any complaints or queries about the products delivered and they will arrange for one of the above or if required a refund to your credit/debit card.

Please be aware that due to the perishable nature of our goods we are unable to accept cancellations less than 3 working days before your delivery is due.

New Cookie Policy


Our website ( www.riverford.co.uk) places small data files called 'cookies' on your computer when you use it. This is standard for all websites. Cookies help us give you a better experience on our website. Some collect information about browsing and buying patterns.

By using and browsing our website, you agree to our use of cookies. If you don't agree, you'll need to disable cookies, or else stop using the site.

What are cookies?
Our website uses cookies to collect information. They ‘remember’ when your computer or device accesses this website. They are essential to our website working properly and let you shop with us online.  Cookies also tailor the products we sell and how they are advertised to our customers, both on our website and elsewhere. 

Information collected
Some cookies are used to collect information about your browsing and buying behaviour, if you access this website via the same computer or device. This information is about the pages you look at, any products you buy and the way you move around the site. We also set a cookie when you enter your postcode to show the products available in your area.

We can use cookies to monitor individual customer browsing and buying behaviour, but third parties cannot identify you using cookies.


Who sets the cookies?
The cookies stored on your computer or device when you access this website are set by or on behalf of Riverford.
Cookies may also be set by third parties who work with us in marketing programmes, such as Google.

Google Analytics, a web analytics service provided by Google, Inc. (“Google”) helps us learn more about how people use our website and improve customer experience. None of these third parties can collect any personal data that they would be able to identify you from.

What are cookies used for?

1. For technical purposes essential to the effective working of our website, particularly in relation to online transactions.

2. To let us collect information about the browsing and shopping habits and activities of our customers, including monitoring the success of campaigns, competitions etc. 

How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you do this will depend on your browser, so refer to your browser for help.

What happens if I disable cookies?
It depends on which cookies you disable, but in general this site will not work properly if you switch cookies off.  If you only disable third party cookies you can still buy from our website. If you disable all cookies, you won't be able to buy from our website.